Jun22
HMV’s new rewards scheme, PureHMV, is using a customer relationship manager (CRM) system from EHS Brann Discovery.
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Bookmark Retail News blog by ArtRM
Archive for ‘CRM’
19 results.
Jun21
The challenge with business-model innovation lies in identifying where and how to make changes. Too often companies focus on improving revenues, costs and resource utilization, but completely ignore the risks associated with the business.
Sep06
British supermarket chain tests iPad-ready shopping carts.
by admin on September 6th, 2011 at 1:39 pmSainsbury’s said in a statement that the shopping carts, which may be rolled out to other stores in Britain if successful, could convince more shoppers to patronize a store.
Nov09
New Stop & Shop concept store opens in Chelmsford with following convenience options: An on-site nutritionist: The company has hired a professional nutritionist who will be available for consultations. The cost, according to Robinson, will be $25 an hour, but the customer will get that $25 back in the form of a gift card. Day care services: Stop […] ↓ Read the rest of this entry…
Nov28
The small-store owner is too important, nimble and innovative to be bumped off by big-box retailers in India.
by admin on November 28th, 2011 at 5:15 amThe big fight is about whether this new policy will kill small shops, massively destroy livelihoods and take away GenNext’s opportunities. Facts suggest otherwise. Consider the kirana, the one most feared to be at risk. About 5-6 million of the 8 million FMCG-stocking kiranas are in rural India, and are totally safe, as the new ones can only come into the top 53 cities.
└ Tags: 7-Eleven, Best Buy, Big Bazaar, big-box retailer, convenience store, Croma, Crossword, FDI, Foreign Direct Investment, Home Delivery, Hypermarket, IKEA, jugaad, Khatta-Credit, Kirana, Long-tail, Megamart, Modern Retail, Retail Density, Shopping Basket, supermarket, Supply Chain, Tesco, Walmart, Zara
Dec09
IBM Buys Retail Forecasting And Merchandising Software Company
by admin on December 9th, 2011 at 2:02 pmIBM Buys Retail Forecasting And Merchandising Software Company DemandTec For $440M. DemandTec provides retailers and e-commerce companies with tools to transact, interact, and collaborate on core merchandising and marketing activities.
└ Tags: Algorithmics, Best Buy, ConAgra Foods, customer pattern, Delhaize America, DemandTec, eCommerce, general mills, HEB Grocery Co., Home Depot, Hormel Foods, IBM, Merchandising, Monoprix, Petco, Retail Forecasting, Retail marketing, Safeway, Sara Lee, shopper insights, Target, Tririga, Walmart, WH Smith
Mar05
Prepaid cards have become the latest retail tool to keep consumers hooked to brands. They offer convenience and safety, because customers don’t have to carry cash, and they often come with a variety of offers, including discounts….
Mar19
Clothing retailers scored only 2.69 per cent, supermarkets polled 6.10 per cent, local convenience stores received 6.48 per cent backing from consumers, while department stores got the highest score of any retail business type with 9.72 per cent left satisfied.
Apr25
The food and grocery market accounts for over two thirds of the $505 billion Indian retail market. According to retail consultancy Technopak, the retail market is projected to touch $725 billion by 2017.
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