After domestic retail biggies, mid-to-small retail chains are queuing up to embrace IT solutions to spruce up their operations. With the sector getting crowded by financially strong corporate houses and the likes of Wal-Mart, these players are concentrating on building their IT infrastructure.

Apparently, emerging retailers are increasingly adopting IT solutions for merchandising and supply chain needs, multi-channel requirements, store-level innovations and planning as well as for business intelligence solutions. Interestingly, even mom-and-pop stores are starting to invest in tech infrastructure.

So much so that IBM has identified the mid-to-small chains to drive its retail business vertical in India. The company has set up a business development team in India to deploy its own solutions as well as those developed by its ecosystem partners like SAP and Oracle.