#etailboston Chris Ladd of Finish Line: their call centers handle most social activity since they already talk to customers regularly.Original Tweet via http://twitter.com/@retailwire
#etailboston Chris Ladd @finish line: “Your desk is horrible place to develop perspective.” Says get out one hr a week+ to interact w. cust.Original Tweet via http://twitter.com/@retailwire
#etailboston Mark Carson co-founder @fatbraintoys: resourcefulness is entrepreneur’s best asset – huge advocate of “bootstrapping”.Original Tweet via http://twitter.com/@retailwire
Accenture’s playbook on how CPGs can compete with store brands. “Out-innovate” says the poll. http://t.co/efiXLinUOriginal Tweet via http://twitter.com/@retailwire
Haul video hosts shoudl be “authentic and genuine” to connect with peers, so can retailers hire them? http://t.co/76CuLItvOriginal Tweet via http://twitter.com/@retailwire
Recommended: WayfinD e-Magazine. Engaging content on cust. experience from WD Partners. http://t.co/Kp2NUCskOriginal Tweet via http://twitter.com/@retailwire
Merchant Customer Exchange formed by leading retailers for mobile payments. Will this unite or complicate the field? http://t.co/R57Nd1FdOriginal Tweet via http://twitter.com/@retailwire
Will MCX get everyone to “play well together” on mobile payments? Varying opinions but mostly skepticism. http://t.co/R57Nd1FdOriginal Tweet via http://twitter.com/@retailwire
Is your IT leadership asking the right questions about the Cloud? Good Business Tip here… http://t.co/bE7Zugx3Original Tweet via http://twitter.com/@retailwire
What have we done w/the cust. psyche?. why don’t they trust prices? RW: RSR Research: Over-Promoted http://t.co/aTi1fEye (via @8MYoung)Original Tweet via http://twitter.com/@retailwire
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