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	<title>Retail News Update &#187; PC Market</title>
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		<title>Wireless Carriers: Your New PC Retailer?</title>
		<link>http://artrm.com/retail-news/2009/04/wireless-carriers-your-new-pc-retailer/</link>
		<comments>http://artrm.com/retail-news/2009/04/wireless-carriers-your-new-pc-retailer/#comments</comments>
		<pubDate>Thu, 16 Apr 2009 17:32:48 +0000</pubDate>
		<dc:creator>retailnu</dc:creator>
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		<guid isPermaLink="false">http://www.artrm.com/retail-news/?p=1679</guid>
		<description><![CDATA[With the market for cell-phone service saturated, the PC market represents a way for mobile-phone carriers to get more people to buy monthly wireless Internet-access service plans. Consumers who buy wireless Web access can save money on the up-front purchase price of a computer and the price of monthly access to high-speed Internet.]]></description>
				<content:encoded><![CDATA[<p>Consumers on the prowl for new PCs may soon find themselves heading for the local wireless carrier instead of a big-box retailer. In a move that could dramatically change the way people shop and pay for computers, AT&amp;T and other mobile-phone service providers are swooping in on the PC retailing business.</p>
<p>One of the earliest signs of this shift came Apr. 1, when AT&amp;T began selling small laptop computers in Atlanta and Philadelphia for as little as $50 to people who also signed up to get at-home and mobile broadband services for two years. It was no April Fool&#8217;s joke. AT&amp;T, the biggest U.S. phone company, is &#8220;very pleased with the early results&#8221; and is considering introducing the offer nationwide, says David Haight, vice-president of business development for emerging device organization at AT&amp;T. He wouldn&#8217;t provide details on the results so far.  Rival Verizon Wireless plans to offer small, inexpensive laptops called netbooks to customers this quarter. Other carriers are expected to follow suit.</p>
<p>With the market for cell-phone service saturated, the PC market represents a way for mobile-phone carriers to get more people to buy monthly wireless Internet-access service plans. Consumers who buy wireless Web access can save money on the up-front purchase price of a computer and, in some cases, the price of monthly access to high-speed Internetservices. But the shift in who sells PCs could also mean lower revenue for computer makers   if it lures buyers toward lower-priced netbooks and away from big-ticket machines. It could   also crimp demand for smartphones.</p>
<p><strong>Bundling Netbooks with Service Plans </strong></p>
<p>Wireless service providers are already emerging as big PC vendors in Western Europe, where   companies like Vodafone and Deutsche Telekom&#8217;s T-Mobile International began selling netbooks   last fall. Carriers already account for 20 percent to 25 percent of all small laptops sold   there, estimates Richard Shim, a research manager at consultant IDC. The U.S. may not be far   behind. PC maker Dell and retailer RadioShack began selling netbooks for use with AT&amp;T&#8217;s   wireless network several months ago.</p>
<p>Carriers are willing to absorb $200 or more of a netbook&#8217;s cost to get more people to sign   up for related wireless data-service plans as well as other offerings. AT&amp;T, for instance,   offers discounted netbooks to people who also sign up for a $60-a-month bundle of its   at-home Digital Subscriber Line Internet access and its on-the-go broadband service. In one   of several deals, AT&amp;T sells the Acer Aspire One netbook, which normally retails for $300,   for $100 up front.</p>
<p>The emergence of carriers as computer distributors could spell changes, good and bad, for PC   suppliers. On one hand, consumers who may not have bought a $500 PC may be tempted by a $50   one. &#8220;It&#8217;s about getting the next billion people online,&#8221; says Anil Nanduri, director of   netbook marketing at chipmaker Intel . &#8220;We see this as a definite opportunity for additional   volumes,&#8221; especially in emerging markets, he says. Researcher IDC expects netbook sales to   rise from 19 million units this year to 32.6 million units in 2012.</p>
<p>Mobile-phone service providers and their marketing muscle could also help their computer   making partners grab market share quickly. T-Mobile, for instance, has sold 60,000 netbooks   since making them available in September. &#8220;You could get quick market share, provided you   work well with a telco provider,&#8221; says Shim. Such companies as Acer, Dell, Samsung,   Hewlett-Packard , and LG &#8212; which have announced wins with AT&amp;T, T-Mobile, and Vodafone &#8212;   could end up climbing the market-share charts.</p>
<p><strong>Downward Spiral of Prices and Margins </strong></p>
<p>The deals with carriers could also make it easier later for PC makers to market other   electronics, such as smartphones and mobile Internet devices [MIDs, which are slightly   smaller than netbooks] through the carriers. Already, Acer and several other PC makers have   announced smartphone models, and Dell is rumored to have developed one. &#8220;They&#8217;ll establish   some brand presence and then slowly introduce a smartphone [in the following 12 to 18   months],&#8221; says wireless consultant Chetan Sharma. &#8220;This gives them expertise in the   ecosystem.&#8221;</p>
<p>By the same token, faster sales of netbooks could mean diminished demand for more expensive   computers. &#8220;The [PC] industry overall gets pulled into this downward spiral of [lower   average selling prices] and margins,&#8221; says Roger Kay, founder of consultant Endpoint   Technologies Associates.</p>
<p>And as netbooks take off, what happens to demand for smartphones made by such vendors as   Nokia and Research In Motion? Some consumers may opt for a netbook &#8212; or its smaller cousin,   the MID &#8212; instead of high-end smartphones that cost about as much. A netbook offers greater   battery time of 10 to 16 hours, while a phone typically conks out after five. MID screens   are larger and more conducive to watching video. The category could receive a boost if, as   expected, iPhone maker Apple releases a MID-like device with video capabilities.</p>
<p><strong>Why Not Multiple Mobile Devices? </strong></p>
<p>Carriers also may wish to steer consumers away from smartphones and toward netbooks or MIDs.   Today a smartphone brings more profit to carriers because it uses data as well as voice   services; a netbook merely gobbles data. But this might change: Users of netbooks or MIDs   may be willing to pay more for access to additional bandwidth so they can surf the Web and   watch movies online. T-Mobile believes consumers may also pay for such extra services as a   subscription to Microsoft  Office and Norton AntiVirus software or to virtual storage   services. Some users may buy display insurance and additional tech support from carriers.</p>
<p>Handset vendors such as HTC don&#8217;t foresee danger. &#8220;We see netbooks as being a new and   emerging segment that&#8217;s expanding the pie,&#8221; says Steven Seto, executive director of   marketing for HTC North America. After all, people buy multiple TVs for their homes. So they   may buy multiple mobile devices. &#8220;It&#8217;s the inspiration for what one day might happen in our   industry,&#8221; he says.</p>
<p>Carrier-sold netbooks are bad news for traditional electronics retailers such as Best Buy   and Wal-Mart. &#8220;They are undercutting Best Buy by several hundred dollars [in up-front   costs],&#8221; says John Spooner, an analyst with Technology Business Research. &#8220;Companies like   Best Buy and Wal-Mart are under some pressure because now they have a competitor.&#8221; Best Buy   did not respond to a request for comment.</p>
<p>Cable companies such as Comcast, which did not return a request for comment, could suffer as   well. Instead of hooking up to fixed broadband from a cable company, some consumers may opt   for wireless or bundled wireless-home offerings from a telecom provider instead. What&#8217;s   more, some 5 million to 10 million Americans already connect wireless notebooks to the TV   and stream movies from Hulu.com and video from Google&#8217;s YouTube, says Phil Leigh, president   of consultant Inside Digital Media. &#8220;The cable TV operators will discover their audience is   using mobile video and will, over time, begin to cancel their cable subscriptions,&#8221; he says.   &#8220;Beyond a shadow of a doubt, it&#8217;s going to have big impact.&#8221;</p>
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