@colinhaig @timhood100 @Netbase With the right analytical tools, retailers can definitely act on #social media data. #SAPRetailChatOriginal Tweet via http://twitter.com/@SAP_Retail
@colinhaig @timhood100 @Netbase With the right analytical tools, retailers can definitely act on #social media data. #SAPRetailChatOriginal Tweet via http://twitter.com/@SAP_Retail
@pamroes Definitely! #socialmedia can be used to learn more about customers- to make customized offerings #SAPRetailChatOriginal Tweet via http://twitter.com/@SAP_Retail
@NetBase So the key is listening! What are some tools we can use for #socialmedia monitoring? #SAPRetailChat #retail #CRMOriginal Tweet via http://twitter.com/@SAP_Retail
Def a cust service channel RT @g_yeo Retailers can use #socialmedia to connect w/ their customers on service issues #SAPRetailChat #retailOriginal Tweet via http://twitter.com/@SAP_Retail
RT @sf_paulina: Retailers can use #socialmedia for direct feedback. It can even allow customers to have a voice in the product dev. process #SAPRetailChatOriginal Tweet via http://twitter.com/@SAP_Retail
What are some examples of successful retailers who practiced #socialmedia monitoring? #SAPRetailChat #retailOriginal Tweet via http://twitter.com/@SAP_Retail
Customer pin boards can influence product dev! RT @pamroes @Pinterest is helpful 2 design & merchandisers anticipate trends #SAPRETAILChatOriginal Tweet via http://twitter.com/@SAP_Retail
RT @Netbase Also @Nordstroms dedicates entire portion of site to #socialmedia – realtime interaction b/w customers + company #SAPRetailChatOriginal Tweet via http://twitter.com/@SAP_Retail
@NetBase @Nordstroms Real time #socialmedia monitoring & customer service. We love it! #SAPRetailChatOriginal Tweet via http://twitter.com/@SAP_Retail
How can businesses benefit from real time #socialmeda analytics? #SAPRetailChat #retailOriginal Tweet via http://twitter.com/@SAP_Retail
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